{"id":1771,"date":"2021-01-15T16:20:35","date_gmt":"2021-01-15T19:20:35","guid":{"rendered":"https:\/\/kondado.com.br\/blog\/wiki\/?p=1771"},"modified":"2021-10-08T10:58:23","modified_gmt":"2021-10-08T13:58:23","slug":"adicionando-o-conector-do-huggy-na-kondado","status":"publish","type":"post","link":"https:\/\/kondado.com.br\/blog\/wiki\/2021\/01\/15\/adicionando-o-conector-do-huggy-na-kondado\/","title":{"rendered":"Huggy"},"content":{"rendered":"\n

A Huggy<\/em> \u00e9 uma plataforma completa de Atendimento Digital Omnichannel para sua empresa capturar leads, engajar clientes, encantar e vender. Com o nosso conector, voc\u00ea pode ter acesso aos seus dados da Huggy diretamente no seu Data Warehouse ou Data Lake com alguns cliques.<\/p>\n\n\n\n

Adicionando o conector<\/h2>\n\n\n\n

Para adicionar o conector da Huggy na Kondado, siga os passos abaixo:<\/p>\n\n\n\n

1) Acesse a sua conta Huggy e, na barra lateral esquerda, selecione configura\u00e7\u00f5es (engrenagem) e depois, em Integra\u00e7\u00f5es, selecione “API”<\/p>\n\n\n\n

\"\"<\/figure><\/div>\n\n\n\n

2) Na p\u00e1gina de acesso via API, clique em “Copiar” para copiar o seu token<\/p>\n\n\n\n

\"\"<\/figure><\/div>\n\n\n\n

3) Na plataforma da Kondado, v\u00e1 para a p\u00e1gina de adicionar conectores<\/a> e selecione o conector da Huggy<\/p>\n\n\n\n

4) Cole o token obtido no passo (2) em “Token” e clique em “SALVAR”<\/p>\n\n\n\n

\"\"<\/figure><\/div>\n\n\n\n

Pronto! Agora est\u00e1 tudo certo para voc\u00ea criar ELT do Huggy para o seu data warehouse<\/p>\n\n\n\n

Integra\u00e7\u00f5es<\/h2>\n\n\n\n
\n\t\t\n\t\t\t
\n\t\t\t\t

\n\t\t\t\t\t

\n\t\t\t\t\t\tGr\u00e1fico de relacionamento entre tabelas\n\t\t\t\t\t<\/p>\n\t\t\t\t\t

\n\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/a>\t\n\t<\/center>\n\n\n\n

Agentes<\/strong><\/h3>\n\n\n\n\n<\/a>\n
\n\n\t\t\t \n\t\t\t \n\t\t\t\t\t\n\t\t\t\t\t
Campo<\/b><\/small><\/th>\n\t\t\t Tipo<\/b><\/small><\/th>\n\t\t\t <\/b><\/small><\/th>\n\t\t\t <\/tr>\n\t\t\n\n\t\t\t\t

id<\/p><\/small><\/td>\n\t\t\t\t\t

float<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

name<\/p><\/small><\/td>\n\t\t\t\t\t

text<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n<\/table><\/div>\n\n\n\n

Contatos<\/strong><\/h3>\n\n\n\n\n<\/a>\n

Objeto principal<\/p>\n

\n\n\t\t\t \n\t\t\t \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t
Campo<\/b><\/small><\/th>\n\t\t\t Tipo<\/b><\/small><\/th>\n\t\t\t <\/b><\/small><\/th>\n\t\t\t <\/tr>\n\t\t\n\n\t\t\t\t

id<\/p><\/small><\/td>\n\t\t\t\t\t

float<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

name<\/p><\/small><\/td>\n\t\t\t\t\t

text<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

mobile<\/p><\/small><\/td>\n\t\t\t\t\t

text<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

phone<\/p><\/small><\/td>\n\t\t\t\t\t

text<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

email<\/p><\/small><\/td>\n\t\t\t\t\t

text<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n<\/table><\/div>\n

customFields<\/p>\n

\n\n\t\t\t \n\t\t\t \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t
Campo<\/b><\/small><\/th>\n\t\t\t Tipo<\/b><\/small><\/th>\n\t\t\t <\/b><\/small><\/th>\n\t\t\t <\/tr>\n\t\t\n\n\t\t\t\t

contact_id<\/p><\/small><\/td>\n\t\t\t\t\t

float<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

customfield_value<\/p><\/small><\/td>\n\t\t\t\t\t

text<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

customfield_key<\/p><\/small><\/td>\n\t\t\t\t\t

text<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n<\/table><\/div>\n\n\n\n

Chats<\/strong><\/h3>\n\n\n\n\n<\/a>\n

Objeto principal<\/p>\n

\n\n\t\t\t \n\t\t\t \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t
Campo<\/b><\/small><\/th>\n\t\t\t Tipo<\/b><\/small><\/th>\n\t\t\t <\/b><\/small><\/th>\n\t\t\t <\/tr>\n\t\t\n\n\t\t\t\t

id<\/p><\/small><\/td>\n\t\t\t\t\t

float<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

workflowstepid<\/p><\/small><\/td>\n\t\t\t\t\t

text<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

tabulationid<\/p><\/small><\/td>\n\t\t\t\t\t

float<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

sitecustomerid<\/p><\/small><\/td>\n\t\t\t\t\t

float<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

attendedat<\/p><\/small><\/td>\n\t\t\t\t\t

timestamp<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

workflowid<\/p><\/small><\/td>\n\t\t\t\t\t

text<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

secondagentid<\/p><\/small><\/td>\n\t\t\t\t\t

text<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

queuenumber<\/p><\/small><\/td>\n\t\t\t\t\t

text<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

contactid<\/p><\/small><\/td>\n\t\t\t\t\t

text<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

messengerid<\/p><\/small><\/td>\n\t\t\t\t\t

text<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

updatedat<\/p><\/small><\/td>\n\t\t\t\t\t

timestamp<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

closedat<\/p><\/small><\/td>\n\t\t\t\t\t

timestamp<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

agentid<\/p><\/small><\/td>\n\t\t\t\t\t

float<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

createdat<\/p><\/small><\/td>\n\t\t\t\t\t

timestamp<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

departmentid<\/p><\/small><\/td>\n\t\t\t\t\t

float<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n<\/table><\/div>\n

channels<\/p>\n

\n\n\t\t\t \n\t\t\t \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t
Campo<\/b><\/small><\/th>\n\t\t\t Tipo<\/b><\/small><\/th>\n\t\t\t <\/b><\/small><\/th>\n\t\t\t <\/tr>\n\t\t\n\n\t\t\t\t

chat_id<\/p><\/small><\/td>\n\t\t\t\t\t

float<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

channels_type<\/p><\/small><\/td>\n\t\t\t\t\t

text<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

channels_uuid<\/p><\/small><\/td>\n\t\t\t\t\t

text<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

channels_name<\/p><\/small><\/td>\n\t\t\t\t\t

text<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

channels_id<\/p><\/small><\/td>\n\t\t\t\t\t

float<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n<\/table><\/div>\n\n\n\n

Pesquisas de satisfa\u00e7\u00e3o dos chats<\/strong><\/h3>\n\n\n\n\n<\/a>\n
\n\n\t\t\t \n\t\t\t \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t
Campo<\/b><\/small><\/th>\n\t\t\t Tipo<\/b><\/small><\/th>\n\t\t\t <\/b><\/small><\/th>\n\t\t\t <\/tr>\n\t\t\n\n\t\t\t\t

chat_id<\/p><\/small><\/td>\n\t\t\t\t\t

float<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

feedback_score<\/p><\/small><\/td>\n\t\t\t\t\t

float<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t

feedback_text<\/p><\/small><\/td>\n\t\t\t\t\t

text<\/p><\/small><\/td>\n\t\t\t\t\t

<\/small><\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n<\/table><\/div>\n","protected":false},"excerpt":{"rendered":"

Veja como \u00e9 simples adicionar o conector da Huggy na plataforma da Kondado e integrar os seus dados para o seu Data Warehouse ou Data Lake<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[229],"tags":[371,372,370,374,373],"_links":{"self":[{"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/posts\/1771"}],"collection":[{"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/comments?post=1771"}],"version-history":[{"count":5,"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/posts\/1771\/revisions"}],"predecessor-version":[{"id":6131,"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/posts\/1771\/revisions\/6131"}],"wp:attachment":[{"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/media?parent=1771"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/categories?post=1771"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/tags?post=1771"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}