{"id":1447,"date":"2020-07-31T15:18:42","date_gmt":"2020-07-31T18:18:42","guid":{"rendered":"https:\/\/kondado.com.br\/blog\/wiki\/?p=1447"},"modified":"2022-10-26T21:17:57","modified_gmt":"2022-10-27T00:17:57","slug":"adicionando-o-conector-do-blip-take-na-kondado","status":"publish","type":"post","link":"https:\/\/kondado.com.br\/blog\/wiki\/2020\/07\/31\/adicionando-o-conector-do-blip-take-na-kondado\/","title":{"rendered":"Blip (Take)"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote\"><p>Baseado na documenta\u00e7\u00e3o da <a href=\"https:\/\/docs.blip.ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">API do Blip<\/a><\/p><\/blockquote>\n\n\n\n<h2>Adicionando o conector<\/h2>\n\n\n\n<h4><strong>Requisitos<\/strong><\/h4>\n\n\n\n<ul><li>Utilize uma conta com acesso de administrador<\/li><\/ul>\n\n\n\n<h4><strong>Instru\u00e7\u00f5es<\/strong><\/h4>\n\n\n\n<p>1) Como administrador, fa\u00e7a login na sua conta do Blip (take)<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" width=\"611\" height=\"544\" src=\"https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/image-10.png\" alt=\"\" class=\"wp-image-1448\" srcset=\"https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/image-10.png 611w, https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/image-10-300x267.png 300w\" sizes=\"(max-width: 611px) 100vw, 611px\" \/><\/figure><\/div>\n\n\n\n<p>2) Uma vez logado, selecione o chatbot que voc\u00ea deseja integrar<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" width=\"1024\" height=\"329\" src=\"https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/Kondado-figuras-blog-8-1024x329.png\" alt=\"\" class=\"wp-image-1449\" srcset=\"https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/Kondado-figuras-blog-8-1024x329.png 1024w, https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/Kondado-figuras-blog-8-300x96.png 300w, https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/Kondado-figuras-blog-8-768x247.png 768w, https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/Kondado-figuras-blog-8.png 1255w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p>3) Na p\u00e1gina do seu chatbot, na parte superior \u00e0 direita, abaixo do seu nome, clique no bot\u00e3o da engrenagem para ir \u00e0s configura\u00e7\u00f5es<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" width=\"518\" height=\"162\" src=\"https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/image-11.png\" alt=\"\" class=\"wp-image-1450\" srcset=\"https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/image-11.png 518w, https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/image-11-300x94.png 300w\" sizes=\"(max-width: 518px) 100vw, 518px\" \/><\/figure><\/div>\n\n\n\n<p>4) Na p\u00e1gina de configura\u00e7\u00f5es, na barra \u00e0 esquerda, selecione a op\u00e7\u00e3o de &#8220;Connection information&#8221;<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" width=\"323\" height=\"581\" src=\"https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/Kondado-figuras-blog-9.png\" alt=\"\" class=\"wp-image-1451\" srcset=\"https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/Kondado-figuras-blog-9.png 323w, https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/Kondado-figuras-blog-9-167x300.png 167w\" sizes=\"(max-width: 323px) 100vw, 323px\" \/><\/figure><\/div>\n\n\n\n<p>5) Agora basta navegar at\u00e9 o final da p\u00e1gina, onde voc\u00ea encontrar\u00e1 a se\u00e7\u00e3o de &#8220;HTTP Endpoints&#8221;, copie o valor do seu token exibido em &#8220;Header authentication (Authorization)&#8221; <strong>incluindo a palavra *Key* que est\u00e1 no in\u00edcio<\/strong><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" width=\"802\" height=\"324\" src=\"https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/Kondado-figuras-blog-10.png\" alt=\"\" class=\"wp-image-1452\" srcset=\"https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/Kondado-figuras-blog-10.png 802w, https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/Kondado-figuras-blog-10-300x121.png 300w, https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/Kondado-figuras-blog-10-768x310.png 768w\" sizes=\"(max-width: 802px) 100vw, 802px\" \/><\/figure><\/div>\n\n\n\n<p class=\"has-pale-cyan-blue-background-color has-background\"><strong>ATEN\u00c7\u00c3O<\/strong>: \u00c9 importante copiar o campo &#8220;Header authentication (Authorization)&#8221; exatamente como est\u00e1 no Blip, <strong>inclu\u00edndo a palavra Key caso ela esteja l\u00e1<\/strong><\/p>\n\n\n\n<p>6) Fa\u00e7a login na plataforma da Kondado,&nbsp;<a href=\"https:\/\/kondado.com.br\/blog\/wiki\/adicionando-conectores-na-plataforma-da-kondado\/\" data-type=\"URL\" data-id=\"https:\/\/kondado.com.br\/blog\/wiki\/adicionando-conectores-na-plataforma-da-kondado\/\">v\u00e1 para a p\u00e1gina de adicionar conectores<\/a>&nbsp;e localize o conector do Blip<\/p>\n\n\n\n<p>7) Agora basta colar o seu token obitdo no passo (5), dar um nome ao seu conector e clicar em &#8220;SALVAR&#8221;<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" width=\"556\" height=\"356\" src=\"https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/image-12.png\" alt=\"\" class=\"wp-image-1455\" srcset=\"https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/image-12.png 556w, https:\/\/kondado.com.br\/blog\/wiki\/wp-content\/uploads\/sites\/2\/2020\/07\/image-12-300x192.png 300w\" sizes=\"(max-width: 556px) 100vw, 556px\" \/><\/figure><\/div>\n\n\n\n<p><\/p>\n\n\n\n\n\n<p><\/p>\n\n\n\n<h2>Integra\u00e7\u00f5es<\/h2>\n\n\n\n<p><strong>\u00cdndice<\/strong><\/p>\n\n\n\n<ul>\n<li><a href=\"#anchor..parent_pipeline::object..blip::tickets\">Tickets<\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>Gr\u00e1fico de relacionamento<\/strong><\/p>\n\n\n\n<a style=\"width: 100%; min-width: 100%\" href=\"https:\/\/public-files.kondado.io\/wiki\/erd\/blip.svg\" target=\"_blank\" rel=\"noopener\">\n\t\t<div style=\"padding-bottom:10px; display: block;width: 100%; \">\n\t\t\t<p style=\"width: 100%; min-width: 100%\">\n\t\t\t\t<p style=\"width: 100%; min-width: 100%; font-size:small\">\n\t\t\t\t\tClique para ampliar\n\t\t\t\t<\/p>\n\t\t\t\t<p style=\"width: 100%; min-width: 100%\">\n\t\t\t\t\t<div style=\"display: block;width: 50%; height:auto; background-color: white\">\n\t\t\t\t\t\t<img src=\"https:\/\/public-files.kondado.io\/wiki\/erd\/blip.svg\" style=\"display: block;width: 150px;\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/p>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/a>\n\n\n\n<h3><strong>Tickets<\/strong><\/h3>\n\n\n\n<!--- __kdd_doc_updated:2022-12-05T17:39:55.933861Z --->\n<a id=\"parent_pipeline_type:tickets\"><\/a>\n<a id=\"anchor..parent_pipeline::object..blip::tickets\"><\/a>\n<a style=\"border:0\" href=\"#anchor..parent_pipeline::table..blip::tickets::\" id=\"anchor..parent_pipeline::table..blip::tickets::\"><i class=\"fas fa-link\"><\/i><\/a>\n<div style=\"padding-left:10%\"><table>\n\n\t\t\t  <tr style=\"border-bottom:1px solid gray\">\n\t\t\t    <th><small><b>Campo<\/b><\/small><\/th>\n\t\t\t    <th style=\"padding-left:10px\"><small><b>Tipo<\/b><\/small><\/th>\n\t\t\t    <th style=\"padding-left:10px\"><small><b><\/b><\/small><\/th>\n\t\t\t  <\/tr>\n\t\t\n\n\t\t\t\t<tr>\n\t\t\t\t\t<td style=\"vertical-align:top\">\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<small>\n\t\t\t\t\t\t\t\t<a style=\"border:0;\" id=\"anchor..parent_pipeline::field..blip::tickets::::id\" href=\"#anchor..parent_pipeline::field..blip::tickets::::id\">\n\t\t\t\t\t\t\t\t\t<i class=\"fas fa-link\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\tid\n\t\t\t\t\t\t\t<\/small>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>text<\/small><\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>[en] the id of the ticket<\/small><\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t<tr>\n\t\t\t\t\t<td style=\"vertical-align:top\">\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<small>\n\t\t\t\t\t\t\t\t<a style=\"border:0;\" id=\"anchor..parent_pipeline::field..blip::tickets::::status\" href=\"#anchor..parent_pipeline::field..blip::tickets::::status\">\n\t\t\t\t\t\t\t\t\t<i class=\"fas fa-link\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\tstatus\n\t\t\t\t\t\t\t<\/small>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>text<\/small><\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>[en] the ticket status<\/small><\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t<tr>\n\t\t\t\t\t<td style=\"vertical-align:top\">\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<small>\n\t\t\t\t\t\t\t\t<a style=\"border:0;\" id=\"anchor..parent_pipeline::field..blip::tickets::::rating\" href=\"#anchor..parent_pipeline::field..blip::tickets::::rating\">\n\t\t\t\t\t\t\t\t\t<i class=\"fas fa-link\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\trating\n\t\t\t\t\t\t\t<\/small>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>float<\/small><\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>[en] the ticket rating for the agent<\/small><\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t<tr>\n\t\t\t\t\t<td style=\"vertical-align:top\">\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<small>\n\t\t\t\t\t\t\t\t<a style=\"border:0;\" id=\"anchor..parent_pipeline::field..blip::tickets::::customerDomain\" href=\"#anchor..parent_pipeline::field..blip::tickets::::customerDomain\">\n\t\t\t\t\t\t\t\t\t<i class=\"fas fa-link\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\tcustomerdomain\n\t\t\t\t\t\t\t<\/small>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>text<\/small><\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>[en] the domain of customer<\/small><\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t<tr>\n\t\t\t\t\t<td style=\"vertical-align:top\">\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<small>\n\t\t\t\t\t\t\t\t<a style=\"border:0;\" id=\"anchor..parent_pipeline::field..blip::tickets::::agentIdentity\" href=\"#anchor..parent_pipeline::field..blip::tickets::::agentIdentity\">\n\t\t\t\t\t\t\t\t\t<i class=\"fas fa-link\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\tagentidentity\n\t\t\t\t\t\t\t<\/small>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>text<\/small><\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>[en] the agent identity<\/small><\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t<tr>\n\t\t\t\t\t<td style=\"vertical-align:top\">\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<small>\n\t\t\t\t\t\t\t\t<a style=\"border:0;\" id=\"anchor..parent_pipeline::field..blip::tickets::::team\" href=\"#anchor..parent_pipeline::field..blip::tickets::::team\">\n\t\t\t\t\t\t\t\t\t<i class=\"fas fa-link\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\tteam\n\t\t\t\t\t\t\t<\/small>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>text<\/small><\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>[en] the ticket team<\/small><\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t<tr>\n\t\t\t\t\t<td style=\"vertical-align:top\">\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<small>\n\t\t\t\t\t\t\t\t<a style=\"border:0;\" id=\"anchor..parent_pipeline::field..blip::tickets::::sequentialId\" href=\"#anchor..parent_pipeline::field..blip::tickets::::sequentialId\">\n\t\t\t\t\t\t\t\t\t<i class=\"fas fa-link\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\tsequentialid\n\t\t\t\t\t\t\t<\/small>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>float<\/small><\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>[en] the ticket sequential id<\/small><\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t<tr>\n\t\t\t\t\t<td style=\"vertical-align:top\">\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<small>\n\t\t\t\t\t\t\t\t<a style=\"border:0;\" id=\"anchor..parent_pipeline::field..blip::tickets::::parentSequentialId\" href=\"#anchor..parent_pipeline::field..blip::tickets::::parentSequentialId\">\n\t\t\t\t\t\t\t\t\t<i class=\"fas fa-link\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\tparentsequentialid\n\t\t\t\t\t\t\t<\/small>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>float<\/small><\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>[en] the ticket sequential if when transfered<\/small><\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t<tr>\n\t\t\t\t\t<td style=\"vertical-align:top\">\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<small>\n\t\t\t\t\t\t\t\t<a style=\"border:0;\" id=\"anchor..parent_pipeline::field..blip::tickets::::storageDate\" href=\"#anchor..parent_pipeline::field..blip::tickets::::storageDate\">\n\t\t\t\t\t\t\t\t\t<i class=\"fas fa-link\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\tstoragedate\n\t\t\t\t\t\t\t<\/small>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>timestamp<\/small><\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>[en] the ticket creation date<\/small><\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t<tr>\n\t\t\t\t\t<td style=\"vertical-align:top\">\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<small>\n\t\t\t\t\t\t\t\t<a style=\"border:0;\" id=\"anchor..parent_pipeline::field..blip::tickets::::ownerIdentity\" href=\"#anchor..parent_pipeline::field..blip::tickets::::ownerIdentity\">\n\t\t\t\t\t\t\t\t\t<i class=\"fas fa-link\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\towneridentity\n\t\t\t\t\t\t\t<\/small>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>text<\/small><\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t<tr>\n\t\t\t\t\t<td style=\"vertical-align:top\">\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<small>\n\t\t\t\t\t\t\t\t<a style=\"border:0;\" id=\"anchor..parent_pipeline::field..blip::tickets::::closed\" href=\"#anchor..parent_pipeline::field..blip::tickets::::closed\">\n\t\t\t\t\t\t\t\t\t<i class=\"fas fa-link\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\tclosed\n\t\t\t\t\t\t\t<\/small>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>boolean<\/small><\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>[en] define if the ticket is closed<\/small><\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t<tr>\n\t\t\t\t\t<td style=\"vertical-align:top\">\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<small>\n\t\t\t\t\t\t\t\t<a style=\"border:0;\" id=\"anchor..parent_pipeline::field..blip::tickets::::provider\" href=\"#anchor..parent_pipeline::field..blip::tickets::::provider\">\n\t\t\t\t\t\t\t\t\t<i class=\"fas fa-link\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\tprovider\n\t\t\t\t\t\t\t<\/small>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>text<\/small><\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>[en] the name of the agent provider for ticket<\/small><\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t<tr>\n\t\t\t\t\t<td style=\"vertical-align:top\">\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<small>\n\t\t\t\t\t\t\t\t<a style=\"border:0;\" id=\"anchor..parent_pipeline::field..blip::tickets::::statusDate\" href=\"#anchor..parent_pipeline::field..blip::tickets::::statusDate\">\n\t\t\t\t\t\t\t\t\t<i class=\"fas fa-link\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\tstatusdate\n\t\t\t\t\t\t\t<\/small>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>timestamp<\/small><\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>[en] the date of the last status<\/small><\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t<tr>\n\t\t\t\t\t<td style=\"vertical-align:top\">\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<small>\n\t\t\t\t\t\t\t\t<a style=\"border:0;\" id=\"anchor..parent_pipeline::field..blip::tickets::::externalId\" href=\"#anchor..parent_pipeline::field..blip::tickets::::externalId\">\n\t\t\t\t\t\t\t\t\t<i class=\"fas fa-link\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\texternalid\n\t\t\t\t\t\t\t<\/small>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>text<\/small><\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>[en] the providers ticket id<\/small><\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t<tr>\n\t\t\t\t\t<td style=\"vertical-align:top\">\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<small>\n\t\t\t\t\t\t\t\t<a style=\"border:0;\" id=\"anchor..parent_pipeline::field..blip::tickets::::customerIdentity\" href=\"#anchor..parent_pipeline::field..blip::tickets::::customerIdentity\">\n\t\t\t\t\t\t\t\t\t<i class=\"fas fa-link\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\tcustomeridentity\n\t\t\t\t\t\t\t<\/small>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>text<\/small><\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t<tr>\n\t\t\t\t\t<td style=\"vertical-align:top\">\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<small>\n\t\t\t\t\t\t\t\t<a style=\"border:0;\" id=\"anchor..parent_pipeline::field..blip::tickets::::unreadMessages\" href=\"#anchor..parent_pipeline::field..blip::tickets::::unreadMessages\">\n\t\t\t\t\t\t\t\t\t<i class=\"fas fa-link\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\tunreadmessages\n\t\t\t\t\t\t\t<\/small>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>float<\/small><\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>[en] the number of unread messages<\/small><\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n\n\t\t\t\t<tr>\n\t\t\t\t\t<td style=\"vertical-align:top\">\n\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t<small>\n\t\t\t\t\t\t\t\t<a style=\"border:0;\" id=\"anchor..parent_pipeline::field..blip::tickets::::openDate\" href=\"#anchor..parent_pipeline::field..blip::tickets::::openDate\">\n\t\t\t\t\t\t\t\t\t<i class=\"fas fa-link\"><\/i>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\topendate\n\t\t\t\t\t\t\t<\/small>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>timestamp<\/small><\/p>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t<td style=\"padding-left:10px;vertical-align:top;\">\n\t\t\t\t\t\t<p><small>[en] the ticket open date<\/small><\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\n<\/table><\/div>\n\n\n\n<p class=\"has-pale-cyan-blue-background-color has-background has-small-font-size\"><strong>NOTAS<\/strong><br>1. Essa integra\u00e7\u00e3o refere-se aos chats de agentes<br>2. Por limita\u00e7\u00f5es da API, apenas tickets criados h\u00e1 menos de 1 m\u00eas ou com situa\u00e7\u00e3o closed=false s\u00e3o retornados<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Adicione o conector do Blip (Take) na Kondado e receba em seu Data Warehouse ou Data Lake os dados dos seus chatbots!<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[229],"tags":[],"_links":{"self":[{"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/posts\/1447"}],"collection":[{"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/comments?post=1447"}],"version-history":[{"count":18,"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/posts\/1447\/revisions"}],"predecessor-version":[{"id":5335,"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/posts\/1447\/revisions\/5335"}],"wp:attachment":[{"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/media?parent=1447"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/categories?post=1447"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kondado.com.br\/blog\/wiki\/wp-json\/wp\/v2\/tags?post=1447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}